Why is ServiceNow so Cheap?

Those technology issues at work cost a lot of money to fix.

Andrew Willis 17 February, 2022 | 7:22PM
Facebook Twitter LinkedIn

 

 

Andrew Willis: It’s hard to imagine a situation where IT support for wide-reaching computer networks would be more in demand. With both workers and customers stuck at home right now, human resources systems and customer service software have been critical.

A lot of companies have had to upgrade their systems on short notice – shining a spotlight on bigger technology problems post-pandemic. Senior equity analyst Dan Romanoff says we’re often seeing corporate IT infrastructures exposed as inadequate for the current remote environment.

And for future environments, ServiceNow (NOW) has also found a market for specific verticals, like the communications sector, for example. For investors, that means growth opportunities ahead – and switching costs that help make a moat around each of those thousands of annual contracts, in the millions.

For Morningstar, I’m Andrew Willis.

Get the Latest Stock Insights in Your Inbox

Subscribe Here

Facebook Twitter LinkedIn

Securities Mentioned in Article

Security NamePriceChange (%)Morningstar Rating
ServiceNow Inc827.61 USD-0.14Rating

About Author

Andrew Willis

Andrew Willis  is Senior Editor at Morningstar.ca. Follow him on Twitter @AndrewWillisCDN.

 

© Copyright 2024 Morningstar, Inc. All rights reserved.

Terms of Use        Privacy Policy       Disclosures        Accessibility